Return and Refund Policy
Return and Refund Policy
Thank you for shopping at BPA Racing. We value your satisfaction and strive to ensure that your experience with us is exceptional. Our 30-day return policy ensures that you have ample time to request a return if needed.
Eligibility for Return
To be eligible for a return, your item must meet the following criteria:
- The item is in the same condition as when you received it.
- The item is unworn or unused.
- The item is accompanied by all original tags.
- The item is in its original packaging.
- You possess a receipt or proof of purchase.
Initiating a Return
To initiate a return, please contact us at info@bpa-racing.com. Please note that return shipping costs are the responsibility of the buyer. If your return request is approved, we will provide you with detailed instructions on how and where to send the package. Please note that we cannot accept items returned without prior authorization.
Damages and Issues
We kindly request that you inspect your order immediately upon receipt. Should you discover that an item is defective, damaged, or incorrect, please contact us promptly. This will allow us to assess the issue and take appropriate steps to rectify it.
Exceptions / Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., personalized items, special orders)
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
If you have concerns about specific items, please reach out to us for clarification.
Sale Items and Gift Cards
Unfortunately, we cannot accept returns for sale items or gift cards.
Exchanges
If you wish to exchange an item, the quickest method is to return the item in question. Upon approval of the return, you can then make a separate purchase for the desired replacement item.
Refunds
Upon receiving and inspecting your return, we will notify you about the approval status of your refund. If approved, the refund will be processed to your original payment method. Please keep in mind that the processing and posting of the refund by your bank or credit card company may take some time.
Should you have any further questions or concerns about our return and refund policy, please don't hesitate to contact us at info@bpa-racing.com. Your satisfaction is important to us, and we're here to assist you in any way we can.